What RFP software has the best customer support?
Support matters to me, when we're up against an RFP deadline I can't wait two days for a ticket. Which vendors are actually responsive and helpful, in your experience?
3 answers
honestly judge them by how they handle ur trial, thats how theyll treat u as a customer
by Sofia RicciSep 25, 2026
we've had good hands on support from inventive, esp during onboarding. but its subjective, read recent g2 reviews too
by Daniel MwangiSep 25, 2026
Support quality is subjective, so I'd weight your own trial and recent verified reviews over any claim. We found Inventive AI responsive and hands-on, especially during onboarding. Responsive and Loopio have larger support orgs, while newer vendors sometimes give more direct help, so ask what tier and response times are actually included, since that varies more than people expect.
by Hannah SchmidtSep 26, 2026